Privacy Policy

1. Our Commitment to Your Privacy

At SimplyTrade, we are committed to safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with our website or services. By accessing our site or using our services, you consent to the terms outlined in this Policy. SimplyTrade complies with applicable data protection laws, including the Mauritius Data Protection Act 2017.

We may update this Policy from time to time to reflect changes in our operations, legal obligations, or technology. Please review this page periodically to stay informed of any updates.

 
2. Data We Collect and How We Use It

We may gather and process the following types of information:

  • Information you submit through forms, such as when signing up for an account or subscribing to our services.

  • Records of any communication you have with us, including emails and survey responses.

  • Transaction history and order details carried out through our platform.

  • Data about your visits to our website, including traffic patterns, geographic data, pages visited, and other analytics.

  • Technical information like your IP address, browser type, and operating system to improve website functionality.

3. Use of Cookies

We utilize cookies to personalize your experience, analyze web traffic, and improve site performance. Cookies help us recognize returning users and tailor our content to your preferences. For more details, please see our Cookie Policy.

 
4. How We Use Your Information

Your data is used to:

  • Deliver and manage services or products you’ve requested.

  • Improve our website’s design, usability, and content.

  • Communicate updates about our services, features, or changes.

  • Provide personalized offers or suggestions if you opt in to marketing communications.

  • Fulfill legal obligations and protect the integrity of our operations.

We may occasionally share anonymized data for research, reporting, or advertising purposes.

 
5. Disclosure of Information

We only share personal data when necessary, including with:

  • Successors or buyers in the event of business restructuring.

  • Verified service providers and consultants who assist in operations (e.g., tech support).

  • Your authorized representatives (such as accountants or brokers).

  • Financial institutions to process payments or verify transactions.

  • Regulatory authorities or law enforcement if legally required.

  • Auditors and advisors who support business compliance and efficiency.

We will never sell your personal data to third parties.

 
6. Your Data Rights

You have the right to:

  • Request access to the personal data we hold about you.

  • Correct inaccurate or outdated information.

  • Opt out of receiving promotional communications.

  • Withdraw your consent for data processing (where applicable).

  • Request that your data be deleted, unless retention is legally required.

To exercise your rights, please contact us using the email address provided on our website.

 
7. How We Protect Your Information

We take reasonable steps to ensure your data is stored securely, including:

  • Restricting access to authorized personnel only.

  • Using secure digital storage systems and limited physical documentation.

  • Implementing confidentiality practices for staff and affiliates.

  • Not storing any sensitive payment details like credit/debit card numbers.

  • Regularly reviewing and securely deleting information that is no longer needed.

Please note that while we strive to safeguard your information, data transmitted via the internet cannot be guaranteed to be 100% secure.

 
8. Consent and Policy Changes

By sharing your information with us, you consent to the practices outlined in this Privacy Policy. We reserve the right to modify this Policy as needed. Continued use of our website indicates your agreement to any updates made.

 
9. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies before sharing any information.

 
10. Contacting Us

If you have questions, requests, or concerns about this Privacy Policy or how your information is handled, please reach out to us via the contact details listed on our website.